Process

Once you have contacted us to obtain your swimming pool fence compliance certificate, and we have confirmed an inspection day, we need you to fill out a "Booking Sheet", and sign a "Contract for Service Agreement" (We will forward these to you via email so you can fill out/return)

• BOOKING SHEET - To assist us in providing you with a thorough service, we will require you to fill out and return a 2 page booking sheet which tells us more about the pool we are about to inspect.
• CONTRACT for SERVICE AGREEMENT - The Swimming Pools Act 1992 requires us to provide you with a Contract for Service Agreement prior to any inspection being conducted. This document must be signed by our Registered Swimming Pool E1 Certifier and the pool owner. A Real Estate Agent acting on behalf of the pool owner is not permitted to sign the Contract on behalf of the pool owner

Once inspected, our accredited E1 certifier will classify your swimming pool fence as either "Compliant" or "Non-Compliant"

• If Compliant you will be issued with  a "NSW Certificate of Compliance" under Section 22D Swimming Pools Act 1992 and your swimming pool fence compliance certificate will be emailed out to you.
• If Non Compliant you will be issued with a written "Notice of Non Compliant Swimming Pool" (within 2 business days) and you will need to rectify any issues.

If your swimming pool fence is classed as non-compliant it is YOUR RESPONSIBILITY as the pool owner

• to make your pool compliant as per the certifier’s report and recommendations.

Of course you are quite welcome to contact us at any time after that initial inspection in regard to recommendations in order to rectify issues to obtain your Compliance Certificate.

When the issues have been addressed satisfactorily, our accredited certifier will return to the property, and issue you with a Certificate of Compliance.

Please note: the swimming pool fence compliance certificate is enforce for 3 years.